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International Free shipping & returns
No. You can always shop as a guest in www.aranyani.com. Benefit of
having an account in www.aranyani.com is that you
will be notified of any events which Aranyani is hosting or
promoting. You will have yearly access to these events. In addition to this, you will also be notified of Aranyani’s latest collections, inspirations, news and some excitement.You also have an
option to sign in through your Google or Facebook account.
‘My Account’ is your control panel on the Website.
It allows you to (a) access, alter or delete your personal
information; (b) change your password; (c) track the status of your
orders; (d) cancel an order; (e) initiate replacement of your order (t&c**) of your
Yes, an order can be modified in part or whole, before the original
order is shipped. To modify an order, write to us at email@example.com
within 48 hours of placing the original order and we will
promptly get back to you. You can also visit the ‘My
Orders’ tab on the website.
No. We do not encourage taking orders over phone.
You can make payments through any of the below options:
Electronic Gift Voucher (EGV);
Through UPI Apps
No, there are no hidden charges. The prices shown against each
product is the final price and is inclusive of all the taxes and you
would not be asked to pay any more than that.
We have tied up with Razorpay, a reputed payment gateway, which
provides secure, encrypted connections for all credit card, debit
card and Net Banking transactions. All payments are directly
processed though the payment gateway and we do not store or have
access to any bank/card information of the user. The banks use a
two-step authentication and 3D Secure password service for all
online transaction as an additional layer of security.
We understand your concern, please have patience and try again. If
the payment is still not going through after 3 attempts, kindly
write to us at firstname.lastname@example.org.
No, the tax amount is non-refundable only for orders in India.
You can make changes to your order within 24-48 hours of placing the
order. Changes can be made only before the product is shipped.
However, kindly ensure that you have entered the correct address at
the time of placing the order. In order to make the required changes
please email us at email@example.com ,
our Customer Care Executive will get back to you promptly providing
you with required guidance.
We allow the customer to replace the product if (a) wrong product has
been delivered; (b) product delivered if defective; (c) mismatch in
the size of the product.
You can initiate the replacement if any of the conditions mentioned
in (13) is applicable. The replacement can be initiated by you
through an e-mail to firstname.lastname@example.org with
a subject line ‘Returns – Order ID). Our Customer Care
Executive will get back to you promptly in order to guide you
through the whole process smoothly.
Return or replacement can be initiated strictly within 30 days from
the date of delivery. We will not accept requests for return
or replacement beyond the aforesaid period.
We do not expect you to pack the products exactly the way it was
delivered (we understand that the same is not possible).
However, we request you to return the product in the same packaging
as received, to the extent possible. Further, you will have to
ensure that the tags/labels or seals have not been tampered
with. We will not accept the returns if the tags have been
removed or tampered with.
Where more than one product has been placed in a single order, we
will let you return a part of the order if; (a) wrong product has
been delivered; (b) product delivered if defective; (c) mismatch in
the size of the product. However, we do not accept returns
where the product is a complementary (eg: Free Gifts).
No. Any freebies that you might have received with the product need
not to be returned along with the product.
Once you have made a return or replacement request, our Customer Care
Executive will start working on your request. It typically
takes around 24-48 hours to accept the request. In case of
replacement, the replaced product would be shipped only after the
receipt of the returned product at our facility.
You may request for “cancel return” to our Customer Care
Executive who would be guiding you throughout the process.
Once we have received the product at our facility and it has passed
the necessary quality checks, we will refund the amount applicable
to the communicated Bank Account. The time taken to refund the
amount applicable will differ from case to case. The specific date
would be communicated by the Customer Care Executive.
Once the refund is accepted by us, we would work with your concerned
bank to credit the amount applicable for refund to the bank account
which needs to be communicated to our Customer Care Executive.
The Mode of Payment for the Refund is only through Bank Transfer.
We will send you an email on initiation of your refund. You
will also receive an email once the refund is credited to your
Kindly click here to know about our Cancellation Policy. (Link to
You can ship the product to:
Sai Lakshmi Industries Pvt. Ltd., Kannamangala
Whitefield Hoskote Road, Bangalore-560067
Ph.No: +91 6366 242 865
As the returns are applicable only to the conditions mentioned in
(13), 50% of the entire amount of the total shipping cost would be
provided as a credit voucher which you might be able to use during
the next purchase.
Before adding a product to the cart, you will be required to enter
your pin code and if the pin code is not serviceable, the Website
will let you know. FYI, we are trying our best to deliver across the
You can track the status of your order with the Tracking Number/ Link
provided in the Shipping Confirmation email on ‘Track
Orders’ under ‘My Orders’. Once the order is
shipped the ‘Track Order’ page will provide a link to
our delivery agent’s (courier company) website consignment
status page, which will show the location of your shipment and the
expected delivery date.
It typically takes around 10-15 business days from the date of
Yes, we do deliver internationally.
If you find that any part of your order missing in the package, or if
you haven’t received the delivery, do not hesitate, write to
us at email@example.com.
Yes, we do provide that option to our users. In this case, the
request needs to initiated towards our Customer Care Executive by
mailing us at firstname.lastname@example.org
within 48 hours of receiving the Shipment Confirmation email.
An email with the delivery details will be sent to you. Unfortunately
you cannot choose the preferred courier carrier as we ship it
through the best possible carrier from multiple shipping partners
helping us deliver your product to you as soon as possible.
The courier company will make three attempts to make the delivery.
Yet if it is not delivered write to us at email@example.com and
we will have your product delivered.
Yes. You will have to initiate the request for delivering the product
at different addresses within 24-48 hours for receiving the Shipment
You can write to us at firstname.lastname@example.org and
we will help provide the right information.
Yes, you can. (Link to Gift Cards).
It can be used to make purchases from our website. Any additional
costs and taxes are to be paid by the bearer.
Yes, the gift voucher has a validity period. Please read the terms
& conditions of the gift voucher for more details.
No, a gift card cannot be cancelled or exchanged for cash.